Upload and verify your passport

TABLE OF CONTENTS

• Overview 
• What you will need to verify your passport
• Getting started
• Enroll your passport
• Selfie Verification 
• Unenroll your Passport
• Next Steps

Overview 

In this article, users will learn to scan and upload their driver's license or state ID to help verify their identities online. 

During this process, users will take a selfie photo in order to match themselves to the picture on their identity documents using facial recognition. 

What you will need to verify your passport

Before starting, users should ensure that they have the following:

• User account 
• A mobile device with a working camera that can receive and send SMS messages

Users will also need the following identity documents available to scan and upload

• Unexpired passport

Getting started

To get started, users must log in to their 1Kosmos user account on the identity verification tenant provided by an administrator. If you still need to create an account, please see Creating a 1Kosmos account for identity verification for more information. 

       1. Navigate to your identity verification tenant and log in to access your account. 

       2. Review the privacy notice and click Continue to Identity Verification

       3. Click Identity Wallet to access the document enrollment page. 

Enroll your passport

A valid phone number is required to enroll your identity documents

After logging in, users can proceed to enroll their passport. 

      1. Click Enroll , located beneath the Passport card. 

       2. Enter the number for your mobile device. Click Continue.

       3. Check your mobile device for a text message containing a link. Click the link to open the URL on your mobile device.

       4. Mark the checkbox indicating you have read the Consent Notice and click Accept. 

       5. Click Biopage and use the camera on your mobile device to take a photo of your passport's personal identification page containing your image. 

       6. After taking the photo, click Next. 

Tips for getting a good picture

If you are having difficulty taking a good image, please try the following: 

• Lay the passport on a flat surface and keep it against a dark background

• Avoid any glare on the passport

• Make sure the image is clear and not blurry

• Ensure that all four corners of the passport biopage are visible

Selfie Verification 

After you upload your passport, you are required to take a selfie photo to verify your identity. Our system uses advanced facial recognition software to match your selfie photo to the photo on your uploaded passport biopage. 

       1. From the Selfie Verification screen, click Next. 

       2. Align your face in the oval and hold. Your selfie will be captured automatically. 

       3. Return to your 1Kosmos account. Verify that the information displayed matches your passport, and click Continue. 

       4.  Your Identity Wallet will indicate that your passport has been successfully enrolled. Congratulations! 

Unenroll your Passport

You can unenroll your passport at any time to completely remove any saved document information from your identity wallet. 

After unenrolling your passport, you will no longer be able to verify your identity using this document. All previous identity verification information relating to this document will also be removed. 

       1. To unenroll your passport, click Unenroll beneath the Passport card.  

      2. Your Identity Wallet will show that your passport is no longer enrolled. 

Next Steps

• Verify your social security number
• Upload and verify your driver's license or state ID (optional