Problem

User is not able to view the QR code in email invite for Password less authentication 

Solution

This error might occur when the email clients such as Outlook, does not display images from untrusted email address as a security precaution.

Outlook

If you are using an outlook, review its Security settings

1. Navigate to Outlook app on your machine
2. Click on the "download picture" seen below the subject line of email
3. Add the email address to Safe senders list by clicking on “I trust content from *******@    *****.com”
    

Support

If none of the described steps helped, please send an email to 1Kosmos support ([email protected]) for further troubleshooting